The Finance Department is responsible for the overall management of the financial affairs for the Municipality.


  • Financial planning and budget
  • Treasury and cash management
  • Accounting and payroll
  • Financial reporting and internal control
  • Property Tax
  • Utility Billing
  • Dog Licences
  • Business Licences

Although most members of the public know the Finance department best at property tax time, we invite your inquiries at any time.

General Enquiries

Telephone: 250 726-7744
Fax: 250 726-7335
Email This email address is being protected from spambots. You need JavaScript enabled to view it.

Assessment Authority Information

BC Assessment produces uniform property assessments that form the basis for local and provincial taxation while providing information to assist people when making real estate decisions. For contact information and related links, please visit the website for the Central Vancouver Island Area Office or call the Assessment Authority office in Victoria (#400 – 3450 Uptown Blvd, Victoria BC V8Z 0B9) Toll Free at 1-(866)-825-8322.

Property Tax Information

The value of your property, as assessed by the BC Assessment Authority, is multiplied by the tax rates as set out by each of the taxing jurisdictions to determine your property taxes. For questions relating to your District property taxes, please call the District Office at (250)-726-7744.

For questions regarding the property assessment portion of your taxes, please contact the Assessment Authority office in Nanaimo Victoria (#400 – 3450 Uptown Blvd, Victoria BC V8Z 0B9) Toll Free at 1-(866)-825-8322.

Home Owner Grant (HOG) 

The home owner grant reduces the amount of property taxes you pay each year on your principal residence. By applying for the grant your property taxes can be reduced up to $770. You may qualify for a higher grant amount if you are: 

  • a senior
  • a veteran 
  • a person with a disability living with a person with a disability

To receive the grant you, or an authorized person, need to apply each year. A home owner grant application is included on your property tax notice. If you didn't receive or can't find your application, contact the municipal office (250-726-7744 or This email address is being protected from spambots. You need JavaScript enabled to view it.) or you may also use the Provincial Home Owner Grant Application (FIN 78) (PDF). Home Owner Grants must be received by the municipal office on or before the due date of your taxes to avoid a penalty.  You may email, fax, or mail your Home Owner Grant Application.

Tax Certificates Online

TaxCertificates Online (TCOL) is now available through myLTSA using your deposit account or through Access Point Information Canada for purchase by credit card. Effective April 1, 2017, TCOL is no longer available through BC OnLine.

The myLTSA portal is the official point of access to the Land Title and Survey Authority of BC (LTSA) electronic Search and Filing services. myLTSA has been a distribution channel for TCOL since July 2015, simplifying the overall conveyance process into a single portal for key search and filing services.

If you already have a myLTSA account, you can begin your TCOL searches today using your existing deposit account (same as your Land Title searches). The TCOL service can be found in the myLTSA ‘Service Providers’ navigation menu at the top of the page. If you don’t have a myLTSA account please visit and register, or contact the myLTSA support line at 1-877-577-5872 for assistance.

For more information, you can visit and or you can call Access Point Information Canada at 1-877-953-8253.